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Our Approach | Trent Refractories Ltd
Our Approach

Our Approach

  • Employed by Trent but working for the customer.
  • Rapid response to customer needs;
    • Team works as a collective – pool expertise to identify appropriate solutions in shortest possible time-frame
    • Capability to cultivate deeper understanding as required
    • Top down flexibility - rapid reallocation of resource to respond to emerging priorities and customer/business needs
  • Proactive not reactive;
    • Build relationships with small number of strategic key customers
    • Better understanding of customer processes and needs – improved internal knowledge
    • Knowledge sharing to improve opportunities for customer-focused ideation.
Our Approach

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